Understanding Samsung Washer Error Codes

1. Water Inlet Errors (e.g., “OE,” “LE,” “1E,” “IE”)

These codes indicate a problem with the water supply to the washing machine. This could be due to insufficient water pressure, which can be a common issue in certain areas of Durban, or blockages in the water inlet system.

• Recommended Solutions:
  • Inspect water supply hoses: Check for kinks, bends, or blockages that may restrict water flow. Ensure both hot and cold water taps are fully open.
  • Clean inlet valve screens: Sediment and debris can accumulate in the inlet valve screens, particularly in areas with hard water or aging infrastructure. Regularly clean these screens to ensure optimal water flow.
  • Assess water pressure: If low water pressure is suspected, consider contacting your local municipality or a qualified plumber to assess and address the issue.

2. Water Drainage Errors (e.g., “OE,” “dE,” “5E”)

These codes signal a problem with the washing machine’s drainage system. This could be caused by blockages in the drain hose or drain pump filter, or a malfunctioning drain pump.

• Recommended Solutions:
  • Examine the drain hose: Ensure the drain hose is not kinked, twisted, or blocked. Also, verify that it is correctly inserted into the standpipe and not submerged too deeply.
  • Clean the drain pump filter: The drain pump filter can become clogged with lint, hair, and other debris. Regularly clean the filter to prevent drainage issues.
  • Inspect the drain pump: If the drain pump is suspected to be faulty, it is advisable to seek professional assistance from a qualified appliance technician.

3. Door Lock Errors (e.g., “dL,” “dE1,” “CL”)

These codes indicate a problem with the washing machine’s door lock mechanism. A secure door lock is crucial for safe operation and to prevent water leaks.

• Recommended Solutions:
  • Ensure proper door closure: Confirm that the door is completely closed and no items are obstructing the latch.
  • Clean the door latch and seal: Dirt, debris, or foreign objects can interfere with the door latch. Clean the latch and door seal regularly to ensure proper function.
  • Inspect for damage: If the door latch or seal is damaged, it may need to be replaced. Consult your washing machine’s user manual or contact a qualified technician for assistance.

4. Motor Errors (e.g., “tE1,” “E7,” “MOTOR”)

These codes indicate a potential problem with the washing machine’s motor, which drives the drum. Motor issues can arise from various factors, including power surges, which can be prevalent in Durban due to load shedding, or mechanical wear and tear.

• Recommended Solutions:
  • Check power supply: Ensure the washing machine is plugged in securely to a functioning power outlet.
  • Inspect the drive belt: If your washing machine uses a drive belt, check for wear and tear or if it has become loose or dislodged.
  • Avoid overloading: Overloading the washing machine can strain the motor and lead to premature failure. Adhere to the recommended load capacity specified in your user manual.
  • Consult a technician: For complex motor issues, it is advisable to seek professional assistance from a qualified appliance technician.

5. Unbalanced Load Errors (e.g., “Ub,” “UE”)

These codes indicate an uneven distribution of laundry within the washing machine drum. An unbalanced load can cause excessive vibration, noise, and potential damage to the machine.

• Recommended Solutions:
  • Redistribute laundry: Pause the cycle and redistribute the laundry evenly in the drum.
  • Balance heavy items: When washing bulky items like blankets or comforters, add smaller items to balance the load.
  • Ensure proper leveling: Confirm that the washing machine is level on the floor. Adjust the leveling feet as needed.

6. Overflow Errors (e.g., “OF,” “FLO,” “Sud”)

These codes indicate an overfilling issue or excessive suds formation in the washing machine. This can be caused by a malfunctioning water inlet valve or using an incorrect type or amount of detergent.

• Recommended Solutions:
  • Use appropriate detergent: Choose a detergent specifically formulated for your washing machine type (e.g., high-efficiency detergent for HE machines). Use the recommended amount of detergent based on the load size and water hardness.
  • Check water inlet valve: If the water inlet valve is not closing properly, it may need to be cleaned or replaced.

7. Temperature Sensor Errors (e.g., “tE2,” “HS,” “H”)

These codes indicate a problem with the washing machine’s temperature sensor, which monitors the water temperature. A faulty sensor can disrupt wash cycles and affect cleaning performance.

• Recommended Solutions:
  • Check sensor connections: Ensure the wiring connections to the temperature sensor are secure and free from damage.
  • Consider replacement: If the temperature sensor is faulty, it will need to be replaced. Consult your washing machine’s user manual or contact a qualified technician for assistance.