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How to fix defy washing machine

Technician repairing the motor of a Defy washing machine in a Durban home

Defy washing machines are known for their reliability, but like all appliances, they can occasionally develop problems.Instead of stressing out, take a deep breath! This troubleshooting guide will empower you to address many common issues saving you time and money.

common problems

 

  • Not Draining Properly: Water remains in the drum after a cycle completes.
  • Not Spinning: Clothes remain soaking wet after the cycle.
  • Leaking Water: Puddles forming around the machine.
  • Displaying Error Codes: The display flashes error codes, leaving you confused.

 

Let’s tackle these issues step-by-step:

  1. Check for Blockages in the Drainage System

    • The Drain Hose: Inspect the drain hose for kinks or clogs. Remove any obstructions you find.
    • The Pump Filter: Locate the pump filter (usually at the bottom front of the machine). Clean it thoroughly, removing lint, coins, or other debris.
  2. Balance the Load and Check for Overloading

    • Balancing: Uneven loads cause excessive vibration, preventing proper spinning. Redistribute the laundry inside the drum.
    • Overloading: Avoid stuffing the machine beyond its capacity. Refer to your machine’s manual for appropriate load sizes.

if the steps above don’t resolve the issue, here are more advanced techniques:

  • Testing the Motor: A malfunctioning motor can prevent the drum from spinning. This might require the assistance of a technician.
  • Checking the Door Lock Mechanism: A faulty door lock can prevent the machine from running. Check for malfunction, and call a professional to fix it if necessary.
  • Inspecting the Pump and Filter: If the pump filter is clean yet draining issues persist, the pump itself might be faulty. Our technician can diagnose and fix this.

 

While DIY troubleshooting is great, some situations  need professional help:

  • Persistent Issues: If the problem persists  after your efforts, don’t hesitate to call a qualified technician.
  • Major Component Failure: Issues with the motor, control board, or major pump problems usually need professional attention.
  • Warranty Repairs: If your Defy machine is still under warranty, contact the authorized service center for repairs.
  • Case 1: “Not Spinning” Solution: A user found clothes soaking wet after cycles. Cleaning a heavily clogged pump filter solved the problem.
  • Case 2: “Error Code E4” Solution: This error code  meant a drain issue. The user found a blockage in the drain hose and upon removal, the machine worked perfectly.
  • Regular Maintenance: Clean the pump filter regularly and inspect hoses for signs of wear.
  • Balanced Loads: Always strive for evenly distributed loads.
  • Proper Detergent Usage: Follow detergent instructions to avoid excess suds that might overwork your machine. 
We will offer appliance repair for your washing machine and make sure its working properly 

Troubleshooting your Defy washing machine isn’t rocket science! Many common problems have simple solutions you can try yourself. If you find yourself stumped, don’t fear calling in a trusted repair technician.

Skip the Hassle: Book Your Appliance Repair Online

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How to fix defy washing machine

Time Needed : 75 minutes
Before attempting any repairs, ensure the machine is unplugged and the water supply is turned off. If you're uncomfortable with DIY repairs, it's best to contact a qualified technician.
  • 1. Washing Machine Won't Drain

    1. Check the drain hose: Ensure it's not kinked or clogged.
    2. Inspect the pump filter: Locate and clean the pump filter, removing any debris.
    3. Check the drain pump: If the pump is faulty, it may need replacement.

  • 2. Washing Machine Won't Spin

    1. Check the lid switch: Ensure the lid is closing properly and the switch engages.
    2. Inspect the drive belt: If the belt is broken or loose, it needs replacement.
    3. Check the motor: A faulty motor may need professional repair.

  • 3. Washing Machine is Leaking

    1. Check the hoses: Inspect the inlet and drain hoses for cracks or leaks.
    2. Inspect the door seal: Clean the door seal and check for damage.
    3. Check the pump: A leaking pump may need replacement.

  • 4. Noisy washing machine

    1. Check for unbalanced loads: Redistribute clothes evenly in the drum.
    2. Inspect the shock absorbers: Worn shock absorbers can cause excessive noise.
    3. Check the drum bearings: Worn bearings may need professional replacement.

Tools
  • 1. Screwdriver, pliers, bucket

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