defy washing machine
If your Defy top loader washing machine is not draining correctly, it could be due to a clog or blockage in the drain line. Here you will find troubleshooting tips and solutions for resolving this issue so you can get your washing machine running like new again.
Check for Blockages in the Drain Hose
To start troubleshooting the issue, check for any blockages or clogs in the drain hose. If there is a build up of debris or lint blocking the hose, it will prevent draining from occurring properly. Clear away any blockages and attempt to run your Defy top loader washing machine again to see if this resolves the issue.
Verify the Drain Hose is Placed at an Adequate Height.
If the clogs have been cleared and you’re still having difficulty draining the water, you may need to check that the drain hose is placed at an adequate height. The drain hose should be higher than the bottom of the machine and have a slight downward angle towards the drain pipe or standpipe. When not positioned correctly, it can create a siphon effect, preventing water from being removed properly. Repositioning it at an appropriate height should help resolve any draining issues.
Confirm Washing Machine is Level On All Sides and Floor Is Sloping Away From Machine.
An uneven floor or improper leg leveling can cause the Defy top loader washing machine to not drain properly. Make sure the washing machine is level on all sides. As a precautionary measure, put a spirit level or carpenter’s bubble level on top of the washer, then adjust the front legs until the washer reads as level in all directions. In addition, it’s important that there is an adequate slope away from the machine so that water doesn’t pool near it when it drains.
Locate and Clean Mesh Filter Inside the Washing Machine.
To locate the mesh filter located inside the machine, you can open the water tap where you drain your washing machine. Look for an object with a mesh shape inside the opening of the tap. If this mesh filter is clogged with dirt and lint it may cause your machine not to drain properly. Clean out any debris or dirt and check to see if the drain works better after doing that.
Clean Inlet Valve Hoses and Replace If Needed.
Another common cause of not draining issues in a top loader washing machine is blockages in the hoses connected to the inlet valve. If you notice any kinks or blockages in either of these hoses it could be causing your machine not to drain properly. To fix this, disconnect the hoses from the washer and clean them thoroughly. If the hoses are worn out or cracked, you will need to replace them with new ones for improved drainage.
Defy Washing Machine Not Draining?
Follow these steps to troubleshoot:
- Check the drain hose for any kinks or obstructions. Straighten the hose if necessary.
- Ensure the drain hose is positioned correctly and not inserted too far into the drain standpipe.
- Clean the drain filter located at the bottom of the washing machine. Remove any debris or lint that may be blocking the filter.
- Inspect the pump for any signs of damage or obstruction. Clear any debris if present.
- Run a drain cycle to see if the issue persists.
- If the problem continues, contact our support team for assistance.
For further assistance, please contact us:
Call: 031 562 0666
Email: [email protected]